HP Real User Monitor Software

HP Real User Monitor Software | HP Network Server Monitor Software


HP Real User Monitor Measures End-User Experience

With HP Real User Monitor, businesses are able to capture data about the actual QoE (quality of experience) that end-users have when utilizing their applications. Consistent monitoring of application performance in the real world allows you to find out how user behavior and patterns affect the way both web and non-web based programs function. HP Real User Monitor software is part of the complete package of HP End User Management Software, and is compatible with HP SiteScope monitoring software. In conjunction with HP Business Process Monitor, which uses automated synthetic transactions for measuring application performance, HP Real User Monitor gives IT staff an unparalleled degree of insight into real-time performance and availability from the end-user’s point of view. As a certified HP Software Specialist Partner, J9 Technologies will help your company implement the right system of HP server monitoring software needed to complete your HP BAC monitoring (Business Availability Center).


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How HP Real User Monitor Software Works

HP Real User Monitor software captures data from every individual user session via a SPAN port, network tap, or a repeating hub. The HP network monitoring software requires no installation of remote software and the data collection process does not interfere with the user experience in any way. HP network monitoring software uses this probe to capture details on all requests and responses which are sent over the Transmission Control Protocol/Internet Protocol (TCP/IP). Data is then correlated and organized so it can be transmitted to the appropriate IT staff team members. In addition to gathering details on each individual transaction, HP server monitoring software tallies the amount of traffic and shows navigation paths to ensure that capacity is sufficient and bottlenecks are avoided. With an accurate picture of real user trends, your IT staff will be able to leverage HP Real User Monitor software to develop more effective application performance tests for consistent application performance engineering across the complete application lifecycle. What it really comes down to is optimal application performance and improved end-user QoE. Business runs more efficiently and clients are happier.


HP Real User Monitor Protects Privacy

When you implement HP Real User Monitor, you can be confident that all end-user personal data is completely protected by your HP server monitoring software. All HP network monitoring software is in full compliance with HIPAA, SOX, and all regulatory protocols. End-user privacy is protected by data encryption at every point: during collection, processing, and presentation to IT staff. In addition, HP Real User Monitor features advanced filters which can be set to ensure that highly sensitive data is not stored by the program. Your IT support teams gain access to real world application performance data without ever compromising the privacy of internal or external users, thanks to HP Real User Monitor.


Leveraging The Benefits of HP Network Monitoring Software

The statistics which are gathered by HP network monitoring software can be utilized by your IT staff in numerous ways. Customer service representatives on the front lines can use HP Real User Monitor software to review the specific details of customer sessions. This enables tech support staff to quickly identify the causes of errors and to reduce the mean time to resolution (MTTR) of problems. When customer issues are solved more quickly, it improves their level of satisfaction, and it also makes the most efficient use of tech support’s time. Behind the scenes, application support and development teams can use HP server monitoring software to learn how real world users are interacting with applications. There is a tremendous potential for variability between how developers expect applications to be used and how they are actually used in the real world. This information is invaluable in determining which specific action may have caused an error code, and aids in implementing a rapid solution and making changes to improve future performance.


HP Real User Monitor Is Proactive

HP Real User Monitor software allows IT staff to resolve application performance problems before they impact customers. In conjunction with the synthetic application monitoring capability of HP Business Process Monitor, HP Real User Monitor software provides your IT team with the details they need to determine the scope of an issue. HP server monitoring software gathers specifics on both individual end-user experiences and about broader trends, such as performance issues occurring in particular environments. The data enables a company to identity the most urgent matters to resolve first, before they potentially result in SLA (service-level agreement) violations. This ensures that the time and resources of your IT department are being used for the maximum benefit to your business. HP network monitoring software gives your staff the power to fix problems with applications before end-users even become aware of them.


J9 Technologies Specializes in HP Network Monitoring Software

As a certified HP Software Specialist Partner, J9 Technologies brings together best of breed HP server monitoring software with proven methodologies and the most experienced IT professionals. Let us help your company implement HP Real User Monitor and other application performance software as part of our complete BAC consulting program. We specialize in Business Service Management and Application Performance Lifecycle Management to help your company get the most from its technology investments. J9 Technologies offers a comprehensive line of HP products to meet your business needs, including: 

  • HP Real User Monitor
  • HP Business Availability Center for SOA
  • HP Diagnostics
  • HP Performance Center
  • HP SOA Systinet
  • HP LoadRunner performance testing
  • HP TransactionVision
  • HP Quality Center software
  • HP QuickTest Professional

Our best in breed HP server monitoring software and HP network monitoring software is backed up by world class support and training. J9 offers customized packages of service and maintenance to meet your company’s needs. Choose from Enterprise Level Support, Premier Support, Standard Support, and Service Packs, depending on the level of ongoing support you require. Our Smart Sourcing services are a Seattle-based remote testing and administration center that provides customers with on-demand services on a per-project basis at a competitive price. Our experienced team of IT professionals works closely with your in-house IT team to create an integrated partnership that goes far beyond the usual outsourcing arrangement. Contact J9 Technologies today to discover how HP server monitoring software and HP network monitoring software including HP Real User Monitor software can become a part of your comprehensive package of IT solutions.